24/7 Customer Support
Our customer support team is available 24 hours a day, 7 days a week, to answer all your questions. You can contact us via live chat, email, or phone. Our support agents speak several languages and respond quickly.
You can receive assistance with technical issues, payments, bonuses, and games. The Frequently Asked Questions section also allows you to resolve many common issues on your own.
Live Chat
Live chat is the fastest way to contact our support team and receive an immediate response. The service is available 24/7 in Bengali, Russian, and English. The average response time is 1–2 minutes.
Through live chat, you can get help with a wide range of issues, from technical support to bonus terms and conditions.
Get answers to all your questions through the Betzo live chat service.
Frequently Asked Questions
What documents are required to register?
To register, you only need an email address, phone number, and password. When making a withdrawal, you may be asked to upload a copy of your passport or ID card. This is a standard security measure.
What is the minimum deposit amount?
The minimum deposit is 10 EUR or the equivalent amount in another currency. This applies to both new and existing players. The maximum deposit amount depends on the selected payment method.
How can I activate a bonus?
When you make your first deposit, the bonus is usually credited to your account automatically. In some cases, you may need to enter a promotional code. Please read the bonus terms and conditions carefully.
How long does a withdrawal take?
Withdrawals to e-wallets usually take up to 24 hours, while withdrawals to bank cards take 1–3 business days. Account verification is required before your first withdrawal. Cryptocurrency withdrawals are the fastest option and usually take 1–3 hours.
Are all features available in the mobile app?
Yes. The mobile app offers full functionality, including access to all casino games, sports betting, payments, and customer support. The interface is fully optimized for mobile devices.
How can I view my gaming history?
You can find the History section in your personal account. It displays a complete list of your bets, deposits, and withdrawals. You can also filter transactions by date.